PRIVACY POLICY

Effective Date: 01 October 2025
 Company Name: BuzzBurst Media

1. Introduction

This Privacy Policy explains how BuzzBurst Media (“Company,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By engaging our services, visiting our website, or otherwise interacting with us, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email address, phone number, company name.
  • Business information: services requested, project requirements, billing details.
  • Website usage data: IP address, browser type, and analytics data.
  • Marketing data: preferences, communication history, and engagement with our campaigns.

3. How We Use Personal Information

We process personal information only for lawful purposes, including:

  • To provide and manage our marketing services.
  • To communicate with clients and respond to enquiries.
  • To process payments and issue invoices.
  • To send marketing materials and updates (with consent).
  • To comply with legal or regulatory requirements.

4. Legal Basis for Processing

Under POPIA, we process personal information based on:

  • Consent provided by the individual.
  • Contractual necessity to deliver our services.
  • Legal obligations we are required to comply with.
  • Legitimate interests such as improving services, preventing fraud, and business operations.

5. Sharing of Personal Information

We will not sell, rent, or trade your personal information. We may share personal information with:

  • Service providers or subcontractors who assist in delivering our services (e.g., hosting, analytics, payment processors).
  • Regulators or authorities where required by law.
  • Business partners, only with your explicit consent.

6. Data Storage & Security

  • We take reasonable technical and organisational measures to safeguard personal information.
  • Personal information is stored securely in line with POPIA requirements.
  • While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute protection.

7. Retention of Information

We will retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, information will be securely deleted or anonymised.

8. Your Rights Under POPIA

You have the right to:

  • Request access to your personal information.
  • Correct or update personal information.
  • Withdraw consent for processing (where applicable).
  • Request deletion of personal information (subject to legal obligations).
  • Lodge a complaint with the Information Regulator (South Africa) if you believe your rights have been violated.

Contact details for the Information Regulator:

  • Email: complaints.IR@justice.gov.za
  • Website: https://www.justice.gov.za/inforeg/

9. Cookies and Tracking (if you have a website)

Our website may use cookies or similar technologies to improve user experience and analyse site traffic. You can adjust cookie settings in your browser, but some features may not function properly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be published on our website and take effect upon posting.

11. Contact Us

For questions or concerns about this Privacy Policy or how we handle personal information, please contact:

[BuzzBurst Media]
 Email: christo@buzzburst.co.za
 Phone: 0823783068
 Address: 9 Vista Road, Illovo Beach Kingsburgh